Terms and Conditions including Distribution Agreement – Version 2025 (V8G-Final)
Valid from October 1, 2025
1Store BV, trading under the name Segway Powersports Belgium
Beernemsteenweg 77, 8750 Wingene – Belgium
Company number: BE0761.633.904
Website: www.segway-powersports-belgium.com
Webshop: https://shop.segway-powersports-belgium.com
1. Application and definitions
1.1. These general terms and conditions apply to all sales, deliveries, repairs and services performed by 1Store BV (hereinafter referred to as "seller"), both in the physical location and via the webshop.
1.2. The customer can be a consumer (natural person acting for non-professional purposes) or a company (professional customer or legal person).
1.3. The conditions are divided into two parts:
– Part A – B2C: sales to consumers
– Part B – B2B: sales to businesses
1.4. In the event of a conflict between these terms and conditions and those of the Customer, the terms and conditions of the Seller shall always prevail.
1.5. The nullity of one provision shall not affect the validity of the other provisions.
1.6. These general terms and conditions are an integral part of all quotations, order forms, invoices and agreements of 1Store BV. By accepting a quotation, order, delivery or invoice, the customer is deemed to have automatically and completely accepted these terms and conditions, without the need for a separate signature. The terms and conditions are always sent along with quotations, order forms and invoices, or can be consulted via our webshop.
PART A – B2C: SALES TO CONSUMERS
2. Webshop sales and right of withdrawal
2.1. These provisions apply to purchases made through the webshop of 1Store BV.
2.2. In accordance with the Code of Economic Law, the consumer has the right to withdraw from the purchase within 14 calendar days after delivery without giving a reason.
2.3. The consumer bears the direct costs of the return.
2.4. Only products that are returned unused, undamaged and in original packaging (with manuals and accessories) are eligible for a refund.
2.5. The right of withdrawal does not apply to:
– goods that are custom-made or specially ordered;
– vehicles or components that have already been used, registered or modified;
– goods whose seals have been broken for health or hygiene reasons.
2.6. After a correct return, the customer will receive a refund of the amount already paid within 14 days, via the same means of payment as the original payment was made.
2.7. The customer can exercise the right of withdrawal via the model withdrawal form (available via the webshop), or by sending an unambiguous statement to info@segway-powersports-belgium.com.
3. Physical sales and repairs
3.1. Purchases in the showroom or workshop are not covered by the right of withdrawal.
3.2. A price estimate shall be drawn up on request. Working hours are charged at € 75.00 per hour excluding VAT, plus € 0.80 per km excluding VAT for travel.
3.3. Goods or vehicles remain the property of the seller until full payment of the invoice.
3.4. Uncollected vehicles can be subject to a storage fee of € 10.00 per day excluding VAT after 5 working days. VAT.
3.5. Vehicles remain covered by the customer's insurance during repairs; The seller is not liable for loss, damage or theft during a stay in the workshop.
4. Delivery, Shipping and Risk
4.1. Delivery is made by default in the Seller's warehouse, unless otherwise agreed.
4.2. Home delivery is possible for a fee of € 0.80 per km excl. VAT. VAT within Belgium and Luxembourg.
4.3 For consumers, the risk remains with 1Store BV until the moment of actual delivery to the consumer.
When the delivery is made via a third-party carrier, 1Store BV remains responsible until the consumer physically takes delivery of the goods.
4.4 If the consumer refuses the delivery or is not present at the time of the offer, 1Store BV can dissolve the agreement after a second reasonable delivery attempt and charge the actual costs (re-offer and/or storage). The risk remains with 1Store BV until the consumer physically takes delivery of the goods, except where the consumer chooses a carrier that was not offered by 1Store BV; In that case, the risk is transferred to that carrier.
4.5. Certain vehicles or parts are intended for use on private property or closed circuit only. The seller is not liable for use on public roads.
5. Payment and retention of title
5.1. Invoices are payable in cash upon delivery, unless otherwise agreed.
5.2. Payments via the webshop are made via secure online payment methods (Bancontact, credit card, iDEAL, bank transfer, etc.), processed via Mollie.
5.3. In the event of late payment by a consumer, the provisions of Book XIX of the ELC apply. The seller first sends a free reminder with a payment term of 14 days. If the customer does not pay on time, the amount will be increased by:
– €20 for amounts ≤ €150;
– €30 + 10% on the part between €150.01 and €500;
– €65 + 5% on the part above €500 (maximum €2,000);
and with interest at the reference interest rate plus 8 percentage points.
5.4. All goods remain the property of the seller until full payment of principal, VAT, interest and costs.
5.5. If the customer refuses to collect or pay for the vehicle, the seller may terminate the sale and claim compensation of 15% of the sale price including VAT.
6. Warranty and liability
6.1. The legal warranty for consumers is 2 years on new products and 1 year on second-hand goods.
6.2. The warranty only covers manufacturing defects and excludes wear and tear, misuse, lack of maintenance or modifications.
6.3. The seller is only liable in the event of gross negligence or fraud. For all other damage – direct or indirect – the seller is fully exempted from liability. This limitation applies without mandatory law and not to damage caused by death or bodily injury due to an attributable fault of 1Store BV.
6.4. Transport, assembly or disassembly costs within the scope of the warranty are not covered by the warranty.
6.5. 1Store BV cannot under any circumstances be held liable for damage – of any nature, physical, material or immaterial – resulting from any modification, modification or manipulation to the vehicle or part that was not carried out by 1Store BV or an authorized dealer. Any form of ECU tuning, remapping, power increase, software modification or installation of non-original parts is done entirely at the customer's responsibility. Such modifications will automatically void any warranty and liability of 1Store BV. Nor shall the seller be liable for damage caused by improper use, competitions, off-road riding or use in violation of road approval or homologation laws.
7. Force majeure and late delivery
7.1. The seller is not liable for delay or non-performance due to force majeure (fire, strike, pandemic, war, shortage of parts, transport problems or government measures).
7.2. If the delivery is not made on time, the consumer can – after notice of default and the expiry of a reasonable additional period – dissolve the agreement free of charge. In this case, the amount already paid will be refunded in full. This provision does not apply in cases of force majeure.
8. Applicable law and disputes
Belgian law applies. Any disputes with consumers will be settled by the legally competent court, in accordance with consumer protection rules.
PART B – B2B: SALES TO COMPANIES
9. Application
9.1. These provisions apply to contracts between the Seller and professional customers ("customer-entrepreneur").
9.2. The Seller's terms and conditions take precedence over all the Customer's terms and conditions.
9.3. By ordering or accepting a quotation, the customer acknowledges having read and accepted these terms and conditions in full.
9.4. For professional customers, authorized dealers and dealers, the Distribution Agreement of 1Store BV is an integral part of these general terms and conditions.
This Distribution Agreement is included in this document under the title "Distribution Agreement – Segway Powersports (1Store BV)" and is automatically applicable to all professional purchases of Segway Powersports products.
In the event of a conflict between the provisions of this B2B part and the Distribution Agreement, the Distribution Agreement shall prevail. If the Distribution Agreement is not included in the appendix to these general terms and conditions, it can be requested from 1Store BV on simple request.
10. Offer and Agreement
10.1. Quotations and price lists are without obligation and can be revoked as long as the seller has not confirmed the order in writing.
10.2. Prices are exclusive of VAT, unless otherwise stated.
10.3. Obvious errors or mistakes in price lists or communications shall not bind the Seller.
10.4. An agreement is only concluded after written confirmation or upon actual delivery.
11. Delivery, Shipping and Risk
11.1. Delivery takes place in the Seller's warehouses, unless otherwise agreed.
11.2. Transport is at the risk and expense of the Customer, even if this is arranged by the Seller.
11.3. Once the goods have been transferred by 1Store BV to a third party carrier, the full responsibility lies with the customer or carrier.
11.4. Delivery times are indicative and do not give the right to compensation or cancellation.
11.5. Any visible damage or non-conformity must be reported in writing within 48 hours of delivery.
12. Payment
12.1. Invoices are payable in cash, unless otherwise stated.
12.2. In the event of late payment, the following are due by operation of law: 1% interest per month started and a fixed compensation of 10% of the outstanding amount (minimum € 150). The lump sum damages and late payment interest are exclusive of VAT; VAT is due to the extent applicable by law.
12.3. All additional costs (reminder, collection, legal action) are borne by the Client.
12.4. In the event of non-payment, all outstanding amounts become immediately due and payable and the Seller may suspend further deliveries.
13. Retention of title
13.1. All delivered goods remain the property of the seller until full payment of principal, VAT, interest and costs.
13.2. In the event of non-payment, the seller may take back the goods without notice of default, without prejudice to the right to compensation.
14. Warranty and liability
14.1. The warranty for companies is limited to the manufacturer's warranty and is valid for 6 months from delivery.
14.2. Only manufacturing defects are covered by warranty; Wear and tear, misuse or external damage are excluded.
14.3. The seller is only liable in the event of fraud or intentional error.
14.4. The seller is never liable for indirect damage (such as loss of profit, consequential damage or downtime).
14.5. If the customer himself provides parts or instructions, any liability of the seller lapses.
14.6. 1Store BV does not bear any responsibility or liability for damages, costs or claims arising from modifications or changes to vehicles, parts or software that were not carried out by 1Store BV or an authorized partner. Any form of ECU tuning, remapping, electronic or mechanical modification by the customer or third parties is done at the sole risk of the professional customer or end user. Such actions void all warranty and any liability, regardless of whether the damage manifests itself directly or indirectly. The customer expressly indemnifies 1Store BV against all claims from third parties in connection with such modifications or their use.
15. Repairs and services
15.1. Working hours are charged at € 75.00/hour excl. VAT, plus €0.80/km excl. VAT VAT for travel.
15.2. Repairs are carried out without a fixed price, unless agreed in writing in advance.
15.3. The Seller retains a right of retention on Customer's vehicles or goods until full payment.
15.4. Vehicles that have not been collected can be charged a storage fee of € 10.00 per day excl. VAT.
15.5. During repair, goods remain under the insurance of the customer, who is liable for loss or damage.
16. Overpower
The seller is not liable for any delay or non-performance caused by force majeure (fire, strike, pandemic, delivery problems, war, shortage of parts or government measures).
17. Termination
17.1. If the Customer unilaterally terminates the contract, a fixed termination fee of 15% of the total price including VAT is due, without prejudice to the Seller's right to prove higher actual damages.
17.2. The Seller may terminate the contract without prior notice of default in the event of non-payment, incorrect data or other serious shortcomings, and demand compensation of 15% of the total price including VAT.
18. Confidentiality and Privacy
18.1. Personal data is processed in accordance with the General Data Protection Regulation (GDPR) and the Belgian Privacy Act of 30 July 2018.
18.2. The data will only be used for ordering, delivery, invoicing, warranty and service, and – subject to permission – for marketing purposes.
18.3. The customer has the right to access, correct, delete and portability of his data, and can object to processing for direct marketing via info@segway-powersports-belgium.com.
18.4. More information is available in the privacy policy on www.segway-powersports-belgium.com.
19. Applicable law and jurisdiction
Belgian law applies. In the event of disputes, the Enterprise Court of West Flanders, Bruges division, has exclusive jurisdiction.
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Additional provisions – Distribution agreement (1Store BV – Version 8G, 2025)
For professional customers and traders, the following Distribution Agreement is an integral part of these general terms and conditions and automatically applies to all purchases of Segway Powersports products from 1Store BV, regardless of whether a separately signed agreement exists.
Distribution Agreement – Version 8G (2025)
(Applicable to all professional purchases and collaborations)
1. Parties
Party A1Store BV / Segway Powersports BelgiumBeernemsteenweg 77 – 8750 Wingene – BelgiumVAT BE0761.633.904Represented by Wim Yde, manager
Party BEany natural or legal person with a valid VAT number who purchases Segway Powersports products for the purpose of resale ("trader" or "dealer").
2. ApplicationThis agreement applies to all professional customers and traders who purchase Segway Powersports products in Belgium or Luxembourg, regardless of their commercial status (dealer, dealer, reseller or other B2B customer).
By placing an order, for which Party B receives an invoice, or by signing a separate distribution or concession agreement, Party B confirms that it has taken note of and agrees to all the provisions of this agreement. This distribution agreement shall automatically enter into force on 1 November 2025 and shall remain in force for an indefinite period of time, subject to termination in accordance with Article 7.
3. Exclusive distribution
3.1 1Store BV is the sole official distributor of Segway Powersports for Belgium and Luxembourg.
3.2 Party B acknowledges that all deliveries of new Segway Powersports products in these countries are exclusively made through 1Store BV. Party B is expressly prohibited from directly or indirectly buying, ordering or receiving goods from Segway Powersports Headquarters, from any foreign distributor or importer, or from any third party that has not been approved in writing by 1Store BV in advance. Any purchase or delivery in violation of this provision is automatically considered a serious breach of contract within the meaning of Article 6 (Contractual damages). 1Store BV reserves the right to immediately terminate the cooperation and refuse the affected vehicles for warranty, service or brand support, without prejudice to the legal rights of consumers against their seller. This provision is without prejudice to unrestricted passive sales by independent distributors or sellers within the EEA, as permitted under applicable EU competition law. Party B guarantees that no affiliated entity (including directors, partners, employees, family members up to the second degree or companies controlled by it) takes actions that, if stated by Party B itself, would constitute a violation of this agreement. Any such circumvention shall constitute an infringement by Party B.
3.3 Exception – If 1Store BV cannot deliver an ordered Segway original part within 14 calendar days (or an accessory within 30 calendar days), Party B may purchase that specific item elsewhere, subject to prior notification by e-mail to 1Store BV, so that the current order can be cancelled free of charge. The deviation only applies to the item in question and for the duration of that specific unavailability.
4. Sales restrictions
1. Party B is allowed to sell Segway Powersports products to end users.
2. The sale of new vehicles to other dealers or resellers is only permitted with the prior written consent of 1Store BV. This permission can be granted per vehicle or per project and serves to maintain a balanced market sharing.
3. Party B can submit a motivated request when another trader wants to make a purchase; 1Store BV will reasonably assess this request within 5 working days. Requests are made by e-mail to the address provided by 1Store BV. Silence does not count as consent.
4. The trade in second-hand vehicles is freely permitted. A vehicle is considered pre-owned once it has been previously registered, delivered to an end-user or demonstrably used (including demo or test vehicles).
5. Independent characterThis agreement does not grant Party B any concession or exclusive dealer rights within the meaning of Belgian or European law. Party B remains an independent trading partner, with no exclusive region or purchase obligation.
6. Contractual damagesIn the event of a breach of Article 3 or 4, Party B shall owe Party A contractual damages as follows:
– Basic rate: €5,000 per infringement, plus – 25% of the official list price (including VAT) of each vehicle, part or accessory concerned. The compensation is due by operation of law from the written notification of the infringement by 1Store BV. If the actual damage turns out to be higher, 1Store BV can claim additional compensation. Party B may contest an infringement in writing within 10 days of notification, after which 1Store BV will make a final decision on whether the matter can be referred to court. Official list price is understood to mean: the Belgian list price including VAT last communicated by 1Store BV, determined at the time of the infringement. Written notification of a breach can validly be made by e-mail to the address provided by Party B; the dispatch or acknowledgement of receipt serves as sufficient proof of notification.
7. Termination
7.1 Both parties may terminate the cooperation by mutual agreement or without fault by registered letter, provided that a notice period of one (1) month is respected.
7.2 In the event of a serious breach by Party B (as provided for in clauses 3 or 4), 1Store BV may terminate the agreement with immediate effect, without notice or compensation to Party B, without prejudice to the right to contractual damages as stipulated in clause 6.
7.3 The termination, for whatever reason, does not relieve either party of their obligations in respect of goods already delivered or ordered.
7.4 Non-competition and loyalty clausea) After termination, Party B shall not trade Segway Powersports products for one (1) year from the trading establishments (including warehouses and showrooms) from which it sold, stocked or demonstrated products during the term of this agreement, insofar as this is necessary to protect the know-how and commercial interests provided by 1Store BV.b) In addition, Party B and its affiliated companies undertake to for an additional period of three (3) years after termination, not to engage in any trading activity that is directly aimed at undermining 1Store BV's distribution network or that could reasonably be considered unfair competition.c) Any breach of this clause entitles 1Store BV to the contractual damages in accordance with Article 6.d) This provision is considered reasonable in time, place and purpose in accordance with Belgian and European competition law.
7.5 Severability clause
If one or more provisions of this agreement prove invalid, illegal or unenforceable, this shall not affect the validity of the remaining provisions. The provision in question shall be deemed to be limited or reduced to what is legally permissible, in accordance with the intention of the parties.
7.6 Brands and expressionsUpon termination of this agreement, Party B will immediately cease all use of the trade names, brands, domain names, visuals and promotional materials of Segway Powersports and 1Store BV, and remove them from all physical and digital carriers, including premises, vehicles, websites, social media and advertisements.
7.7 Free reappointment and expiration of exclusivity
Upon termination of this agreement, for whatever reason, 1Store BV reserves the right to immediately appoint a new trading partner, dealer or concessionaire in the relevant territory. Party B acknowledges that this agreement does not confer exclusive territorial rights. Even if a form of exclusivity would have been granted to Party B at any time, it will automatically and ipso jure in the event of any breach of contract or serious breach by Party B. Such reappointment or replacement does not constitute an infringement or act of damage with regard to Party B.
8. Applicable law and disputesThis agreement is exclusively governed by Belgian law. All disputes fall under the jurisdiction of the Business Court of West Flanders, Bruges division.
9. Final ProvisionThis Distribution Agreement is an integral part of the general terms and conditions of 1Store BV. By placing an order or by signing a separate agreement, Party B declares its full agreement to these provisions. Party B acknowledges that 1Store BV is the exclusive distributor appointed by Segway Powersports Headquarters for Belgium and Luxembourg and undertakes not to enter into a direct purchasing relationship with the manufacturer or its foreign distributors.
9.4 Language and interpretationThis Agreement may be translated into other languages, including French and English. In the event of a difference in interpretation or meaning between the different language versions, the Dutch version always takes precedence and is legally decisive. All communication and correspondence between the parties in the context of this agreement will be in Dutch, unless expressly agreed otherwise.
Priority over General Terms and ConditionsIn the event of a conflict between this agreement and the B2B provisions in the General Terms and Conditions of 1Store BV, this agreement shall prevail.
1Store BV / Segway Powersports BelgiumBeernemsteenweg 77 – 8750 Wingene – België
www.segway-powersports-belgium.com
Annex – Model withdrawal form
Only fill in this form and return it if you wish to withdraw from the contract.
At:
1Store BV – Segway Powersports Belgium
Beernemsteenweg 77
8750 Wingene – Belgium
Email: info@segway-powersports-belgium.com
I/We (*) hereby give notice (*) that I/We (*) withdraw from our contract for the sale of the following goods / provision of the following service (*):
......................................................................................
Ordered on (*) / Received on (*): ....................................................
Name(s) consumer(s): ....................................................
Address consumer(s): ....................................................
Signature of consumer(s) (only if this form is submitted on paper)
Date:....................................................
(*) Delete what does not apply.